Question 1

How does Vita Nova Life work, step by step?

Accepted Answer

It is simpler than it sounds. 1) You upload the PDF from your lab. 2) Your browser reads the values and your lab's own reference ranges straight from the file, on your device. The PDF is never sent to us. 3) You get a short "Does this look right?" page where you can correct anything. 4) Only then does our rule-based engine compare each value with your lab's own range, rank what matters most, and give you one clear priority, up to three practical actions and a four-week plan. The rules are fixed and explained in public on the Method page, so it is never a black box. If your PDF is a scan or a photo, just type the values in. And please always check with your doctor.

Question 2

How do I enter my lab results?

Accepted Answer

The easiest way is to upload the PDF from your lab. We read the values and reference ranges for you, and you confirm or correct every number before anything is analysed. If your PDF is a scan or photo, or the layout is unusual, you can type the values in by hand instead. It only takes a few minutes.

Question 3

Will you tell me to buy supplements?

Accepted Answer

Rarely, and never first. Lifestyle comes first: protein, vegetables, water instead of sweet drinks, strength training, sleep and good company. A supplement only comes up when your own lab value points that way, and the rules behind that are open on the Method page, with sources. We do not sell tests or supplements, and we earn nothing from them. Please always check with your doctor.

Question 4

Why don't you use AI for the health advice?

Accepted Answer

Because health advice should be predictable. Vita Nova Life runs on a fixed, rule-based engine: the same values and answers always give the same result, and every rule is explained on the Method page. No chatbot writes your advice, so nothing is invented or "hallucinated". It is an educational tool, not medical advice, and a doctor always comes first when a value needs one.

Question 5

How is my privacy protected?

Accepted Answer

At this stage your lab values, results and logs are stored only on your own device, in your browser's local storage. They are not sent to or kept on our servers. We use your e-mail address only to send your sign-in code. You can delete your saved data at any time from the History page or by clearing your browser data.

Question 6

How does payment work?

Accepted Answer

Payments are not open yet. When they open, all billing, invoicing and VAT are handled securely and encrypted, in euros (€), by our European partner Creem.io. You will see the full price before you confirm anything.

Question 7

How does signing in work?

Accepted Answer

Enter your e-mail and we send you a 6-digit code that works for 10 minutes. There is no password to remember or lose.

Straight answers, no fine print

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